What credit cards can I accept?

You can accept Visa ®, MasterCard ®, American Express ®, Discover ®, and JCB ®

How long does it take to start accepting credit cards?

Our application process takes about 10 minutes. Once we have the information needed, we generally have merchants up and running within 24-48 hours.

What about equipment and printers?

We provide free equipment and supplies for all of our merchants. The type of equipment (physical terminal or virtual terminal) is dependent upon your business needs.

How does my credit rating impact my approval as a merchant?

We offer a hassle free process and make it easy for good businesses to get approved, regardless of your personal credit.

What rate will I pay?

Everyone pays a rate called Interchange to Visa, Mastercard, Discover, etc.. No matter who you process with, these rates are fixed, and unfortunately raised by Visa and Mastercard periodically.

We provide easy “cost plus” pricing, so you always know exactly what you are paying us for the service we provide. All pricing is expressed at “Interchange” plus a rate (generally a percentage fee plus a per transaction charge).

What is a virtual terminal?

A virtual terminal is a web-based terminal that enables businesses to authorize, process and manage credit card transactions from any computer that has an Internet connection and a Web browser.

How long does it take to receive payment from my transactions?

After the transaction has been approved, your customer’s charges are deposited directly from the processor to your bank account within 24 to 72 hours from the date of the transaction.

Do I receive any training on the equipment?

We provide full training and tech support at no cost to you!

What is a chargeback?

A chargeback is when a customer disputes a charge on their statement by contacting the credit card company instead of contacting you. If a customer does not recognize the charge on their statement, or if they believe the amount was wrong, they may call their credit card company and ask them to investigate.